IT Support on campus
Students
1. Residential Students- Resnet helpline and leave a message x6214
2. Staff/Faculty Desktop Support- Call your User Services Support Technician
3. Student Web Access questions - Belmont Central x5402
4. Telephone/voicemail help- x6059 or x6498
5. Library Help - x6845
6. Network/email help for students - x6893
7. Cable TV problems -- x6498
8. Laptop Scanning - Network Services x6214
9. Computer Purchasing for student - x5471
10. Problems logging on to BIC -x6985
11. Request for web account - x6498
12. Webct Help - x6699
13. Purchase Microsoft Office- call Bookstore for discount ($89)
14. Apple Computer Repair- Apple Store Green Hills Mall 385-2189
MacAuthority 2018 Lindell Ave
Nashville, TN 37203
Staff and Faculty
1. Employee Web questions - HR x6456
2. Faculty Web questions - x5640
3. Computer Purchasing - x 6679
4. Computer training - x5422
5. Banner - x6301
6. WebCT - x6699
7. Problems with your PC - Call assigned User Services Technician
Alumni
1.Alumni Web quesitons - Alumni office x6723
2. Problems with email - x5469 or x6893
Administrative Computing and Instructional Technology:
For all Banner questions or problems, please contact the Banner Action Line. The number is 460-5400. Once you call this number, enter 1791 and you will be connected to voicemail box which will immediately page a team member. *
Elizabeth Rogers-- financial aid and payroll/HR
Jill Freeman-- finance
John Moore-- student accounts receivables, records
Carole Clark-- admissions, alumni/development
Kelly Mooreland Jones - Academic Areas - Banner and WebCT support and training
